Contact MOSHOU
If you have questions about products, compatibility, orders, shipping, returns, refunds, warranty support, wholesale, distribution, or cooperation, please contact us.
Customer Support Email
Response Time
We usually reply within 1–3 business days. Response time may be longer during weekends, public holidays, or busy periods.
Before You Contact Us
To help us respond faster, please include:
- Your order number, if the question relates to an order.
- The product name, version, connector type, or relevant specification.
- Your device model, port type, operating system, display model, and intended setup for compatibility questions.
- Clear photos or videos if you are reporting a product issue.
- A short description of the question or problem.
Business Cooperation
For wholesale, distribution, sample orders, or cooperation inquiries, please include your company name, country or region, products of interest, and estimated order requirements.
Security Notice
MOSHOU will never ask you to provide payment passwords, full card security information, or account passwords by email.
