Contact MOSHOU

Have questions about compatibility, orders, or MOSHOU products?
Our support team is here to help with product information, order assistance, and after-sales support.

Customer Support

Whether you need help choosing the right cable, checking device compatibility, or managing an order, our support team is here to assist you.

Email Support

moshou@sikaiglobal.com

Response Time

We usually reply within 1–3 business days.

Send Us a Message

How Can We Help?

Product Compatibility

Not sure which cable, adapter, or switch fits your setup? Tell us your devices, ports, target resolution, refresh rate, and required length.

Orders & Shipping

Need help with an order, shipping update, return, or warranty request? Contact our support team with your order number.

Technical Support

Need help setting up a display, audio, USB-C, or signal-routing connection? Share your setup details and we’ll help narrow down the issue.